COLLECTION OF PERSONAL INFORMATION

In the course of your visits to our Site or use of our products and services, we may obtain the following information about you: Name, company name, e-mail address, telephone number, credit card details, billing address, survey responses, support inquiries, and social media handles (“Personal Data”).

When you visit our Site, some additional information about your computer hardware and software is inherently automatically collected, such as your IP address, browser type, geographic location, access time, and referring website addresses. We typically do not use this information for any purpose, but an example of when we may use this information is in implementing improvements and analyzing the Site and for troubleshooting purposes. We also utilize this information to monitor and improve services and to ensure that your use of the Site is in compliance with our Terms of Use.

Most of our services do not require any form of registration, allowing you to visit the Site without telling us who you are. However, some services, such as e-mail opt-ins, may require you to provide us with Personal Data. In such a case, you may choose to use the Site without any Personal Data requested by us, but it may not be possible for you to gain access to certain parts of the Site or content. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

International privacy laws and your rights under the GDPR

If you are visiting the Site from outside the United States, please be aware that you are sending information to the United States where our servers are located. Information you submit may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive protective as your country of residence; however, collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.
 
If you are a member of the European Union (EU), you have special rights under the GDPR. Those include: You have the right to object to the processing of your data and the right to portability of your data. All complaints must be sent to our support email address. You also have the right to erasure, rectification, access, or to seek restrictions to the processing of your personal data in our system. To the extent you provide consent to our processing of your personal data, you have the right to withdraw that consent at any time. Any withdrawal of consent does not apply to data collected lawfully prior to such consent. You have the right to lodge a complaint with a supervisory authority containing jurisdiction over GDPR related issues.

use of your personal information

We are committed to protecting your privacy as a customer and an online visitor to our Site. We use the information we collect about you to maximize the services that we provide to you. If you choose to provide your personal information, we will not willingly share your information with companies outside our organization, except as described in this Privacy Policy.

We use the information we collect to deliver our services to you, including: Communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, and providing you with a personalized website experience.

Marketing communications are only sent to you if you have requested them. You can opt out of our marketing communications at any time by unsubscribing via the “Unsubscribe” link at the bottom of our e-mails.

We use the Personal Data you give to us in order to process your payment for the purchase of programs or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.

The non-identifiable information we gather from you may be used in several ways, either now or in the future, to gain a better understanding of our Sites’ users and their usage pattern as a whole, for site administration and troubleshooting, to identify preferences in content and advertising, to target editorial, advertising, or other content (such as promotions, special offers or other content) we think might be of interest to you. We may also use information we gather from you to communicate changes and improvements to our Site.
 
You have the right to request access to the information we have for you. You can do this by contacting us at hello@juliettelaurent.com. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending you a copy electronically, unless the request specifies a different method. If you believe that the information we have about it is incorrect, or if you wish to remove your private information (such as an e-mail address provided in an opt-in), you may contact us at our support email address. Any data that is no longer needed for the purposes specified herein will be deleted.
 
We do not give away, sell, rent, or lease any users’ personally identifiable information to any merchant, advertiser, or web publisher. However, non-personally identifiable user information (such as usage pattern, browser type and your computer) may be shared with third party businesses or advertisers with which we have a business or contractual relationship.

We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. Some of these include:

ActiveCampaign. Our email marketing software is ActiveCampaign It allows us to store your data in their database. Please visit activecampaign.com to view their Privacy Policy.

Kajabi. All of our programs are hosted by Kajabi which stores your billing information and password within your Membership Portal. Please visit kajabi.com to view their Privacy Policy.

Stripe. Our shopping cart and card information is processed through Stripe, which will have access to your billing information. Please visit stripe.com to view their Privacy Policy. 

We reserve the right to disclose personal information when needed to comply with the law or a legal process, cooperate with investigations of purported unlawful activities, to identify persons violating the law, or to enforce our Terms of Use.

Please keep in mind that if you disclose personally identifiable information in a public manner through the Sites, this information may be collected and used by others accessing those portions of the Sites. We do not monitor information you disclose on the Sites nor do we accept any liability associated with your voluntary disclosure of the same.

You are responsible for reviewing the privacy statements and policies of other websites you choose to link to or from the Sites, so that you may understand how those sites collect, use, and store your information. We are not responsible for the privacy statements, policies, or content of any other websites.

limitations

By using the Sites you agree that we not responsible for: (i) any disclosure of your personal information made by you to a third party through your use of the Sites; (ii) any disclosure of your personal information obtained illegally from me; or (iii) any accidental disclosure of your personal information made by us.

MODIFICATIONS TO PRIVACY POLICY

We reserve the right, at our sole discretion, to change, modify or otherwise alter this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof.

Please review this Privacy Policy periodically. Continued use of any of our Programs or Services, or information obtained through or on the Site following the posting of changes and/or modifications, constitutes acceptance of the revised Privacy Policy.